Resume

Knowledge-Based Skills

Skills that I have developed in a educational environment include:

  • Press Releases
  • Media Kits
  • SEO Optimization
  • Web Development

Personal Skills

  • Problem-solving
  • Written communication
  • Discipline
  • Organization

Education

Rockbrook High School | August 2018 – May 2022

Metropolitan Community College | August 2020 – May 2022

  • Associate’s degree in General Studies with a specialization in Business Management

Drake University | August 2022 – Present

  • Public Relations and Multimedia Journalism
  • Magazine and Brand Media Minor
  • Adams Leadership and Drake Magazine

Work Experience

Hope organizing

Social Media Marketing | July 2023 – Present

  • Participated in brainstorming sessions to generate creative ideas for campaigns.
  • Responded to inquires and engaged with followers to build community and support customer engagement.
  • Created content strategies for digital media.
Great Harvest Bread Co.

Customer Service Cashier | March 2021 – May 2022

  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to a supervisor.
  • Met customer service goals and exceeded customer expectations.